Our AI booking assistant answers texts 24/7. Tell it what you want — a haircut Friday at 3, your usual with Sarah — and it'll find the slot, confirm the price, and put it on the books.
What it can do
- Book an appointment. Pick your service, stylist, day, and time — the bot confirms the slot and the total before booking.
- Reschedule or cancel. Move it to a different day, or cancel outright. The bot honors the shop's lead-time policy and hands off to a person when something needs a human touch.
- Look up your appointments. "When's my next visit?" or "What did I book last time?" — and "Book the same as last time" works too.
- Check your notification preferences. See which emails or texts you're signed up for. (Changing them happens on the website.)
- Login help. Forgot your username, or which email you signed up with? The bot can read your account details back to you and text you a one-time reset link if you need it.
- Fix a bad email. If you're not getting our booking confirmations or reminders, your email on file might have a typo. Just say so — the bot can correct it on the spot.
- Check your rewards points. Ask for your balance, see what you can redeem, and use points toward your next booking — the discount is applied automatically.
- Ask about deals. Active promo codes, standing discounts (military, student, senior, first responder) — if it applies to you, the bot can attach it to a new booking on the spot.
- Talk to a human. Any time you want, just say so. The bot hands the conversation to staff and gives you the shop's direct number too.
Try saying…
Speak naturally — the bot understands variations on any of these. If you're not sure how to phrase something, just type it the way you'd say it out loud.
- “Book a haircut Friday at 3”
- “My usual with Sarah next Tuesday”
- “What time is my next appointment?”
- “Move my Saturday booking to Sunday”
- “Cancel my appointment tomorrow”
- “Book the same as last time”
- “What did I book last month?”
- “Fix my email — there's a typo on file”
- “Resend my password reset link”
- “How many rewards points do I have?”
- “Use my points on my next booking”
- “Any deals right now?”
- “Is there a student discount?”
- “I need to talk to someone”
Prefer a person?
Call or text the shop directly at (657) 666-2378. Best for anything the bot can't do — staffing questions, special requests, lost-and-found.
Reply STOP any time to opt out of texts from us, or HELP for support info. Standard message and data rates may apply.