Our AI booking assistant answers texts 24/7. Tell it what you want, a haircut Friday at 3, your usual with Sarah, and it'll find the slot, confirm the price, and put it on the books.
What it can do
- Book an appointment. Pick your service, stylist, day, and time, the bot confirms the slot and the total before booking.
- Reschedule or cancel. Move it to a different day, or cancel outright. The bot honors the shop's lead-time policy and hands off to a person when something needs a human touch.
- Look up your appointments. "When's my next visit?" or "What did I book last time?", and "Book the same as last time" works too.
- Check your notification preferences. See which emails or texts you're signed up for. (Changing them happens on the website.)
- Login help. Forgot your username, or which email you signed up with? The bot can read your account details back to you and text you a one-time reset link if you need it.
- Fix a bad email. If you're not getting our booking confirmations or reminders, your email on file might have a typo. Just say so, the bot can correct it on the spot.
- Check your rewards points. Ask for your balance, see what you can redeem, and use points toward your next booking, the discount is applied automatically.
- Ask about deals. Active promo codes, standing discounts (military, student, senior, first responder): if it applies to you, the bot can attach it to a new booking on the spot.
- Talk to a human. Any time you want, just say so. The bot hands the conversation to staff and gives you the shop's direct number too.
Try saying…
Speak naturally, the bot understands variations on any of these. If you're not sure how to phrase something, just type it the way you'd say it out loud.
- “Book a haircut Friday at 3”
- “My usual with Sarah next Tuesday”
- “What time is my next appointment?”
- “Move my Saturday booking to Sunday”
- “Cancel my appointment tomorrow”
- “Book the same as last time”
- “What did I book last month?”
- “Fix my email: there's a typo on file”
- “Resend my password reset link”
- “How many rewards points do I have?”
- “Use my points on my next booking”
- “Any deals right now?”
- “Is there a student discount?”
- “I need to talk to someone”
Prefer a person?
Call or text the shop directly at (657) 666-2378. Best for anything the bot can't do: staffing questions, special requests, lost-and-found.
Reply STOP any time to opt out of texts from us, or HELP for support info. Standard message and data rates may apply.